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The complete solution for all your takeaway needs
There are many benefits of purchasing a EPOS system, notably making it easier to manage your retail business. A EPOS system can significantly simplify daily business tasks and in some cases can even be revenue-generating.
A EPOS (Electronic Point of Sale) system is the combination of software and hardware to facilitate your business operations. A EPOS consists of software and hardware to run the software. Hardware may include a computer, a physical terminal, a scanner, a printer, and other devices to operate the point-of-sale software. The software tracks and organizes your store’s information.
It’s good to understand what a EPOS system is, but it’s more important to know the benefits it can bring to your business. There are several advantages to buying a EPOS system. Here are 27 reasons why it would be beneficial to implement a EPOS system in your store if you own a retail business.
A EPOS makes it easy to keep track of the inventory your store has. It allows you to manage your inventory in real-time and to know the number of products you own over a given period.
When you receive your inventory, if these products are already in your catalog, simply scan your items, enter your quantities and the articles will be recorded in the inventory of your EPOS software. This saves a lot of time compared to manual tracking of your inventory. In the end, there will be fewer errors in your inventory.
Items sold are deducted directly from the inventory with each transaction. This makes it EPOSsible to keep track of the quantity of each item the store has in stock.
A point of sale helps make payments faster. The employee selects the products the consumer wants to buy and the system automatically calculates the price. The invoice can be sent by email or printed directly on the spot with a receipt printer.
Depending on the integrations and the terminal, customers can pay by cash, credit or debit card. This makes it quick and easy for the customer to complete the transaction.
With a point-of-sale, waiting time is greatly reduced for consumers, and employees can be more efficient in completing transactions.
Better Customer Management
By having a EPOS system, it is (E) POSsible to document your customers’ information in your system.
It can be their name, phone number, purchases, e-mail, etc. By having customer data, you can have a better overview of your target market, as well as customer groups (for example your new or loyal customers).
You can send promotions to your customers to incentivize them to visit your shop more often or to build customer loyalty. The system can help you track each customer to offer targeted promotions. Having proper customer information management allows you to thoroughly understand your target customers and make better business decisions.
Better Customer Orders
Your customers may want an item that you do not have in stock. If the product is popular, you will probably place a new order. In Alice EPOS, we refer to this as a customer order. You can enter the order in your EPOS, and then set it aside when you receive it.
You can associate the order with the customer’s file, which may contain their name, phone number and a description of the product they would like.
Once you have the product, the software informs the employees to remind them to contact the customer in question. This feature supports the store in keeping track of the orders requested and recording them. This can help ensure better customer satisfaction and can sometimes become an additional revenue stream.
Better Purchasing and Supplier Order Management
Purchasing equipment for your business is essential. This is why a EPOS system is useful to properly manage your purchases from your suppliers. It allows you to keep track of all your orders placed.
Some EPOS software have an open API that allows you to connect directly to your supplier. When you place your orders from your point of sale, you will be able to view all your invoices for your orders in your EPOS system. This gives you control over purchasing and allows you to keep track of items ordered from suppliers. When you purchase equipment from a supplier, you will receive an invoice that contains all the information about your purchases. This includes the products bought, quantity, description, cost, and more.
Also, a EPOS system allows you to plan your future purchases, as well as the minimum amount of products you need for your store. This helps to have better control of your purchases and to have the optimal amount of stock in your store to minimize your losses.